ABOUT THE ROLE

As a Deputy Manager, you will:

• Support the Service Manager with the day-to-day management of the service.
• Ensure the service is appropriately staffed and operates in line with individuals’ assessed needs.
• Oversee and maintain regulatory compliance (CQC, H&S, Safeguarding) and contribute to internal audits.
• Support with recruitment, onboarding, induction, and training of new staff.
• Manage supervisions, appraisals, and day-to-day performance of team members.
• Promote a positive and transparent working culture and model best practice across the service.
• Ensure person-centred care plans are regularly reviewed, up to date, and reflective of individual needs.
• Provide direct care and support when needed and lead the consistency of care across the service.
• Maintain strong relationships with external stakeholders, including families, healthcare professionals, and commissioners.
• Monitor and support financial performance, including rota management, petty cash control, and budgeting tasks.
• Use internal systems including PeopleHR, Deputy, Nourish, Radar, Iplicit, and JobTrain to maintain accurate records.