Deputy Manager - EIT at WNS Global Services
Santa Ana, , Costa Rica -
Full Time


Start Date

Immediate

Expiry Date

16 Sep, 26

Salary

0.0

Posted On

19 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

End User Computing, IT Asset Management, Infrastructure Support, Audit & Compliance, Windows OS, Microsoft 365, Active Directory, Intune, SCCM, Endpoint Security, ITSM Tools, Vendor Management, Stakeholder Management, Team Leadership, Data Centre Support, Inventory Control

Industry

Business Consulting and Services

Description
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence - WNS’ core differentiator - with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact. Job Description End User Computing OperationsIT Asset & Inventory ManagementAudit & Compliance SupportHands & Eyes Support for Data CentreEndpoint & Infrastructure SupportVendor & Stakeholder ManagementTeam Leadership Qualifications • 6–10 years of experience in End User Computing, IT Operations, or Infrastructure Support. • Strong understanding of IT Asset Management (ITAM) and inventory control processes. • Experience supporting audits and compliance requirements. • Knowledge of Windows OS, Microsoft 365, Active Directory, Intune/SCCM, endpoint security, and ITSM tools. • Experience providing onsite support for network, server, and infrastructure teams. • Strong communication, stakeholder management, and leadership skills.
Responsibilities
Manage end-user computing operations, IT asset inventory, and infrastructure support. Lead teams in maintaining data center operations and ensuring audit and compliance standards are met.
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