Deputy Manager, Flight Operations

at  CHC Helicopters

Reach Beyond!: CHC provides unmatched helicopter services that enable our customers to reach beyond – to work in remote and challenging destinations that limit others – and come home safely. We are dedicated to our purpose of getting our customers where they need to be, when they need to be there, anywhere in the world – safely and reliably. All you have to do is get on board!
At CHC, we pride ourselves on our values and culture:
Accountability: Take pride and ownership of our actions and results.
Collaboration: Working together with transparency and trust to drive continuous improvement.
Care: Creating a safe and sustainable environment for all.
Integrity: Doing what’s right and fostering a culture of respect.
Excellence: Prioritizing quality services and setting industry standards.
Role Summary:

SKILLS/EXPERIENCE:

• Minimum Australian ATPL (H) and with experience as an offshore and/or SAR pilot.
• Post graduate qualifications in Management or similar is advantageous.
• Rated on multiple types presently operating by CHC Australia is preferred.
• Meet CASA requirements for CASA Head of Flying Operations / Chief Pilot.
• Must be IOGP compliant for Captain
• Must hold a command helicopter instrument rating with an Instructor and/or examiner rating on one or more of CHC AUS active types
• Effective leadership skills with the ability to mentor and drive team performance.
• Excellent interpersonal skills with the ability to influence internal and external stakeholders at all levels
• Excellent communications skills both verbal and written
• Excellent Customer engagement skills
• Demonstrable experience with operational, commercial and budget planning processes to support business objectives.
• Knowledge and/or experience in safety, quality assurance and risk management systems.
• Demonstrated ability to effectively manage multiple demands, in a high volume, rapidly changing environment.
• Must be an ambassador and advocate of CHC Company values of Accountability, Collaboration, Care, Integrity and Excellence.
  At CHC we believe a diverse workforce makes us stronger. We want our people to be proud of who they are and where they come from. We will support our colleagues to work safely together, take care of each other and feel empowered and valued in sharing ideas as we create an organisation where we celebrate our differences.
  Our commitment to maintaining and growing a diverse and inclusive workforce where everyone can achieve their full potential, will ensure a strong and sustainable future for everyone.
  We welcome and encourage applications from Aboriginal and Torres Strait Islander people, all genders, the LGBTI+ community, mature workers, people with disabilities and people from diverse backgrounds.

• Assist the MFO in driving departmental efficiencies which includes structure, cost management, headcount, rosters and work practices.
• Assist in managing departmental manpower planning and implementation to deliver customer contract requirements.
• Hold an influential role in the development of CHC flight standards and policy development.
• Retain a close customer focus on all flight operations and training matters
• Support CHC Sales and Commercial teams with tender preparation.
• Assist with union labour negotiations and grievances with the support of HR.
• Drive implementation of global & local requirements, and adherence to CHC harmonised flight operations, training standards and procedures.
• Be the substitute accountable post holder for the safety conduct of flight operations and training where required.
• Assist the Safety and Quality team with Flight Data Monitoring (FDM) and flight compliance programs and reviews.
• Assist in liaison with the Regulator and ensure CHC compliance with all appropriate rules and CASA regulations
• Adhere to all SMS accountabilities as determined in the CHC Australia Safety Management Manual
• Travel overseas and interstate as required, at times with short notice