JOIN OUR TEAM AS OUR DEPUTY MANAGER

We’re on the lookout for a proactive and passionate Deputy Manager to support our General Manager and Shift Leaders in running a vibrant, customer-focused hospitality venue. If you’re a natural leader who thrives under pressure, leads from the front, and takes pride in high standards, this role is for you.

WHAT WE’RE LOOKING FOR:

• Previous experience in a management or supervisory role within hospitality is essential.
• Strong leadership skills and a “lead from the front” mentality.
• A clear understanding of hospitality operations and guest experience.
• A sharp eye for cleanliness, detail, and operational efficiency.
• Organisational skills that keep the back and front of house running smoothly.
• A flexible approach to work, able to adapt to a variety of shift patterns.
• Hunger to learn, grow, and take on new responsibilities.
• A confident communicator and team player who’s always looking for ways to improve.
• Comfortable using POS systems and other standard tech tools.

CONTRACT & AVAILABILITY:

This is a minimum 20-hour contract, but additional hours will be available for the right candidate. We’re looking for someone flexible and committed, with the availability to work across a range of shifts including weekends and bank holidays.

• Support the General Manager and Shift Leader in daily operations.
• Lead your team by example, creating an energised and motivated working environment.
• Deliver exceptional customer service and create memorable guest experiences.
• Oversee cleaning and hygiene standards with exceptional attention to detail.
• Confidently delegate tasks while being prepared to roll up your sleeves and get stuck in.
• Maintain and improve operational standards through structure, initiative, and fresh ideas.
• Stay calm, organised, and solutions-focused in busy or high-pressure moments.
• Manage and operate our POS system with confidence and accuracy.
• Ensure full compliance with food safety standards, including the HACCP process.
• Help build and maintain a positive team culture, because we’re only as strong as our people.