Deputy Manager - Operations-REF90189I at WNS Global Services

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

16 Apr, 26

Salary

0.0

Posted On

16 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cash Collection, Accounts Receivable, Credit Management, Bank Reconciliation, Data Management, Supplier Relationship Management, Audit Support, Process Improvement, Operational Excellence, Performance Metrics, Documentation, Ledger Maintenance, Payment Processing, Financial Reporting, Customer Interaction, Best Practices

Industry

Business Consulting and Services

Description

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Job Description· Timely and accurate processing of customer payments on a daily basis within any of the ERPs in use across the IACs in scope of the FSSC. Pro-actively manage unallocated cash to ensure it is kept to a strict minimum as per targets.· Proceed with all necessary pro-active and re active cash collection activities as per targets.· Pro-actively liaise with the business to ensure smooth running of AR, Collection and credit management on the ledgers.· Liaise with the business to highlight and chase disputed invoices before they become overdue.· Manage all cash & banking activities (Payment runs, bank recs., etc) for AR and AP. Daily, Weekly, Monthly.· Manage internal & external supplier relationships for the given portfolio of activities· Work closely with the Data Management Lead in ensuring that all vendors are created & maintained with accurate data in the relevant ERP systems.· This role will also include acting as an AR/C&B process super user in providing support & guidance to the AP team members and driving best in class performance· Act as a backup for the Senior AP specialists· Conduct ongoing housekeeping activities to maintain clean ledgers at all time.· Ensure timely processing of all activities to support the monthly/quarterly/annual close periods for both AR & C&B· Ensure the preparation of correct documentation for the annual finance audit· Actively support the sharing of new ideas and best practice across all areas of responsibility· Take responsibility for own development in order to reach and maintain the required skills, knowledge and experience to perform the role including colleague system training.· Work alongside the GPO where required to develop and report Key Performance Indicators on SLA’s with a focus on providing higher quality service as well as transparency to the internal customers.· Assist with internal and external audits to ensure complete, timely, and accurate responses to information requests.· Drive standard processes through principles of simplification, standardization and automation where appropriate· Efficiently and effectively performs the AR & C&B activities to meet the agreed SLA’s and KPI’s and input into the operational reviews to drive continuous improvements to close any gaps in performance· Support short- and long-term operational goals and tactical objectives. Promote processes that are clearly aligned with the business strategy.· Play a key role in driving the transformation of the FSSC to promote excellence. Qualifications B.Com, M.Com.

Responsibilities

The Deputy Manager - Operations is responsible for the timely processing of customer payments and managing cash collection activities. They will also liaise with the business to ensure smooth accounts receivable and credit management processes.