Deputy Manager - SAP Operations (f/m/d) at Freudenberg and Co KG Germany

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

0.0

Posted On

22 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

SAP Operations, Incident Management, Problem Management, Change Management, SLAs/KPIs, SAP S/4 HANA, System Health Checks, Transport Management, SAP Security, Audits, Automation, Performance Improvement, Team Management, Vendor Management, ServiceNow, Agile Methodologies

Industry

Motor Vehicle Manufacturing

Description

Working at Freudenberg: We will wow your world! Responsibilities: Oversee SAP Systems Operations Manage incident, problem, and change management Oversee SAP monitoring, job scheduling, and system health checks Coordinate with BASIS, functional, and infrastructure teams Define and track SLAs/KPIs for SAP support and operations Ensure timely resolution of tickets and user issues Manage internal and external teams managing application support. Plan upgrades, patches, and enhancement packs Manage transports across Dev, QA, and Production Ensure minimal downtime during releases Maintain system documentation and runbooks Implement SAP security, authorizations, and compliance controls Support audits (SOX, internal, external) Identify automation and efficiency opportunities Improve system performance and reduce downtime Implement best practices across modules (FICO, MM, SD, PP, etc.) Support digital transformation initiatives Lead SAP functional, technical, and support teams Act as bridge between COE IT, HQ Operations director and business teams. Manage vendors, consultants, and offshore teams including resource allocations and cost. Conduct governance meetings with leadership You will contribute as senior member of RUN team to ensure service onboarding during rollouts and other key project initiatives. Creating know how and design documents in collaboration with Solution Architects & Consultants. Qualifications: University degree in computer science or a comparable degree with skills and experience as a software developer Bachelor’s degree in business administration, Supply Chain, Finance, or Economics with a strong interest in affinity with Information Technology. Alternatively, a bachelor’s degree in computer science with minor in business administration. Minimum of 15 years job specific and hands-on SAP work experience with demonstrated professional growth and achievement. Prior work experience in a manufacturing organization of comparable size, business diversity, scope and complexity a plus. SAP S/4 HANA experience is a major plus. At least 3 full life cycle implementations of SAP roll outs. International roll out experience will be a plus. Support + rollout + AMS experience mandatory including team / Vendor Management. Strong understanding & experience in Integration of SAP. Strong English written and verbal communication, presentation, and interpersonal skills to effectively exercise tact, discretion, judgment, and diplomacy when interacting and/or negotiating with internal and external customers and senior management. Highly motivated self-starter. Ability to work effectively in a diverse and global work group and to achieve results through global team efforts. Ability to perform in a high-pressure environment and/or crisis and render good decisions to resolve the problems, maintain safety and ensure adherence to central and local policies and procedures. Willingness to travel global for project related tasks. Know How of IT support management tool ServiceNow is beneficial. Hands-On and customer focused mindset. Strong attention to detail and commitment to producing high-quality work. Willingness to learn and take on new challenges and contribute. Communication skills and ability to work effectively with cross-functional teams. Familiarity with agile development methodologies is a plus. Ability to prioritize tasks, take ownership and meet deadlines in a fast-paced environment. The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. EagleBurgmann KE Pvt. Ltd. Welcome to Freudenberg Without Freudenberg, indoor air would not be as clean, cars would not drive and wounds would not heal as quickly. And these are just three examples from thousands of our applications. Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 51,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

This role involves overseeing all SAP Systems Operations, including managing incident, problem, and change management processes, monitoring systems, and ensuring timely resolution of user issues. The Deputy Manager will also be responsible for planning system upgrades, managing transports, maintaining documentation, and leading functional, technical, and support teams.