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Deputy Manager- Services at Eaton USA

Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

16 Feb, 26

Salary

0.0

Posted On

18 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Troubleshooting, Preventive Maintenance, Installation, Commissioning, Team Management, Technical Skills, Active Listening, Project Execution, Vendor Coordination

Industry

electrical;Appliances;and Electronics Manufacturing

Description

The service engineer's responsibilities include installation, commissioning, preventive maintnenace and servicing breakdowns at customer sites. An outstanding service engineer will exhibit resourcefulness as well as active listening and troubleshooting skills. 1. Providing high level of customer service in handling 3-phase UPS Break Down Maintenance, Preventive Maintenance & installation and commissioning. Delivering demonstrations to ensure that customers are educated on safe and effective equipment use 1. To search for various business opportunities to increase service revenue by means of generating enquiries for AMC, UPS accessories & batteries etc. Ability to execute projects and related vendor coordination. Ability to handle team of 2-3 contract engineers if required. 1. Technical Diploma or BE or BTech 1. Excellent listening and customer service skills. Ability to pick technical issues and provide quick resolution.

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Responsibilities

The service engineer is responsible for installation, commissioning, preventive maintenance, and servicing breakdowns at customer sites. They must provide high levels of customer service and handle UPS maintenance and installation.