Deputy Manager - Transactional Quality(Quality/Process Excellence/QC/Six Si at WNS Global Services

Visakhapatnam, Andhra Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

11 May, 26

Salary

0.0

Posted On

10 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Analytical Skills, Problem Solving, Attention To Detail, Team Work, Process Knowledge, Conflict Management, Creative Problem Solving, Good Excel Knowledge, People Management Skills, Stress Management, Accuracy Orientation, Improvement Orientation, QMS Deployment, Six Sigma, Root Cause Analysis, Process Compliance

Industry

Business Consulting and Services

Description

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Band / Position: BII - DM Qualification: Graduation, Shipping knowledge Experience: 2 to 3 yrs in TQ qualitySkills set required: Hold has strong deposition to learn, Strong analytical skills, Creative problems solving skills.Concern for accuracy and improvement orientation, Process Knowledge, good excel knowledge, ready to work in extending hours, ready to work in evening and night shifts. Good command over English. People management skills, Problem Solving / Conflict management, Attention to Detail, Team Work, and Ability to handle stress Person specification/Competency/JD: QMS deployment in process, run the Six Sigma projects for process improvement, manage the escalations, Conduct root cause analysis for process improvements, conduct MSA/FMEA as per schedule, Drive and conduct process compliance, conduct baseline and analyze CTQ’s, Drive brainwave in the process, Drive open forums/best practice sharing sessions, GB six sigma improvement project to be certified, successfully completed YB DMAIC training and GB test within 12 months of role. Successfully complete ISO training. Working on the product and helping the team members to achieve deadlines. Provided timely reports, provide the daily update to all team members, updates and system entries as required by internal and external management. Understand and abide by the importance of discipline, punctuality and protocol. Qualifications Graduate

Responsibilities

The Deputy Manager will oversee QMS deployment, manage Six Sigma projects for process improvement, and handle escalations. They will conduct root cause analysis, drive process compliance, and facilitate best practice sharing sessions.