WHO ARE WE?

At Newmedica, we believe better sight changes lives.
We’re one of England’s top providers of NHS and Private ophthalmology services, delivering outpatient care, diagnostic testing, and advanced eye surgery to thousands of patients every year. With a growing network of specialist clinics across the UK, we’re on a mission to make world-class eye care more accessible for everyone — and we’re expanding rapidly.
We’re proud to be officially certified as a Great Place to Work®, based on independent feedback from our colleagues. This recognition reflects our commitment to creating an inclusive, collaborative, and empowering workplace where people can thrive.

YOUR NEXT ROLE: DEPUTY PATIENT ADMINISTRATION LEAD

As Deputy Patient Administration Lead, you’ll be the driving force behind the smooth and efficient running of our patient services. Supporting the Patient Administration Manager, you’ll help manage the admin team, ensure clinics and theatres (both NHS and private) are fully utilised, and deliver an exceptional patient experience across all touchpoints.
This is a dynamic, hands-on role where you’ll have the opportunity to lead, coach, and inspire a team, while also playing a key part in shaping our continued growth and service excellence.

WHAT YOU’LL DO

• Support day-to-day operations of the administration team across multiple clinic locations.
• Work closely with the Patient Administration Manager to maximise clinic and theatre utilisation.
• Maintain the highest standards of customer service for patients and stakeholders.
• Drive process improvements and support service development initiatives.
• Foster a culture of trust, teamwork, and open communication across the business.
• Act as a point of contact and support for both staff and patients.

THIS ROLE CLOSES ON 11 JUNE 2025, WITH INTERVIEWS SCHEDULED FOR THE WEEK COMMENCING 16 JUNE. HOWEVER, WE RESERVE THE RIGHT TO CLOSE THE VACANCY EARLIER IF WE RECEIVE A HIGH VOLUME OF APPLICATIONS. IF YOU ARE UNAVAILABLE TO INTERVIEW DURING THAT WEEK, WE STILL ENCOURAGE YOU TO APPLY — WE’LL DO OUR BEST TO ARRANGE A SUITABLE ALTERNATIVE DATE.

If you would like an informal chat about the opportunity or to request a job description, please contact Bristol.hr@newmedica.co.uk
Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics.
Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin