YOUR ROLE

Depending on the location, the role may be a Registrar, Deputy Registrar or Office Manager in a court registry. You will supervise a team, implement training and motivate staff in a busy, changing and complex work environment. The Registrar and Deputy Registrar roles undertake some quasi-judicial functions in accordance with legislation
The role promotes a working environment that values ethical behaviour and good performance to achieve quality service delivery outcomes and organisational objectives.

WHAT YOU’LL DO

• Supervise staff and allocate resources to ensure registry standards are met and quality services are delivered to clients.
• Implement procedures and training to ensure staff are adequately skilled and informed of procedural and legislative changes to ensure best practice and standards in the delivery of quality services to clients.
• Provide advice and report to senior management on the registry’s operations and contribute to the development of procedural changes that enhance client service and/or improve efficiency
• Contribute to the development and implementation of initiatives that aim to improve work practices.
• Adapts to work in different jurisdictions.
• Promotes Equal Employment Opportunity, Cultural Diversity and Workplace Health and Safety and provides an environment in which individual employees and their skills are valued and respected

THANK YOU FOR YOUR INTEREST IN THIS ROLE. WE LOOK FORWARD TO RECEIVING YOUR APPLICATION.

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Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

• Targeted Question 1 - What feedback mechanisms, aside from performance management, have you used to make sure your work, or the work of your staff, is on target? Describe them in detail.
• Targeted Question 2 - Describe a time when a team member was not providing service according to the division’s standards. What did you do and what was the outcome