Deputy Service Manager - Specialist Medicine

at  Bradford Teaching Hospitals NHS Foundation Trust

Closing Date: 07/02/25 (this may change dependent on response)
Shortlisting to take place after closing date: commencing 10/02/25
Interview expected following shortlisting: commencing 17.02.25
The role will work with the Clinical Service Unit operational team, helping to manage in various medical services and will be responsible for the day-to-day coordination and efficient running of operations as well as supporting the delivery of key performance targets.
You will be joining a dynamic, friendly and effective operational management team; committed to delivering high quality care to patients, improving our services and supporting and developing staff.
You will play a key role in the operational management of the Clinical Service Unit; working closely with clinicians and non-clinical teams to ensure that systems and processes are in place to deliver care of the highest quality to patients in our communities.
You will be required to ensure the effective delivery of services by providing leadership, support and guidance on operational related issues.
You will support services in the delivery of local and national performance targets (e.g. RTT performance, cancer performance) and will navigate the Trust Patient Access Policy to support service provision.
You will be involved with resolving PALS queries and with the initial stages of incident investigation and complaints which will require you to ensure good governance within defined time frames.
The post holder provides management support to the CSU alongside the existing Service Managers and line manage the current structure of Admin and Secretarial Team Managers. They will have responsibility for the operational management and delivery of administrative functions within the specified services (including referral management, appointment booking, procedure scheduling and waiting times for outpatient and inpatient). They will manage performance of administrative and clerical staff and will ensure that services are delivered within budget to agreed quality standards and in accordance with agreed activity levels services in line with the Elective Treatment Access Policy. The post holder will be responsible for the management of all Standard Operating Procedures (SOPs), national and Trust targets within their area of responsibility.
At Bradford Teaching Hospitals we’re passionate about providing outstanding care for the people of the Bradford district and communities across the North of England. We’re keen to meet people interested in sharing our passion and helping us continue to deliver the highest quality of care to our patients.
We’re a renowned teaching hospital trust at the forefront of research, education and development, with a state-of-the-art simulation and skills training centre on site.
In short, we can help you lift your career to the next level. We’ve received huge investment to improve patient care which means we have truly world-class facilities including a brand-new neonatal suite, state-of-the-art intensive care unit, a newly refurbished A&E department, new children’s unit and a welcoming, modern atrium and reception area for staff and visitors.
Please see attached for the job description document for this post for further details in regards to the main responsibilities of the role

Please refer the Job description for details