Overview:
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives.
Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
We have an exciting opportunity for a Deputy Services Manager within the CGL Tower Hamlets Service who has the skills and experience to support the Services Manager to lead the delivery and development of a recovery focused integrated drug and alcohol service. The Deputy Services Manager will work closely with Team Leaders, the wider management team, and a multi-disciplinary team of staff.
The Deputy Services Manager will contribute to an outcome focused recovery culture, with positive staff engagement and provide a constant stimulus for improving services in a learning environment. They will also ensure high quality Governance within all aspects of the services delivery.
Where: Tower Hamlets
Full Time Hours: 37.5 hours per week
Salary: £46,683.60 - £51,101.96 dependent on experience (Based on full time hours, paid Pro Rata)
Allowance: £4,133.14 Inner London Weighting, pro rata
Contract: Fixed term until 3rd December 2026
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities:

ABOUT THE ROLE:

• Support the Services Manager to lead on the development of the service to provide easily accessible, non-judgemental, and confidential services, which support service users in reducing harm, engaging with treatment, and moving towards recovery
• Manage and coordinate the activities of the service, including management of the team leaders so that the service runs efficiently and effectively
• Provide line management, supervision, and leadership to achieve performance outcomes and quality in line with service level and contractual arrangements
• Ensure that constructive, positive, and supportive relationships are maintained with our partners, both internal and external
• Ensure effective performance management through data collection, reporting and analysis across the service
• Act as the designated Safeguarding Lead within the service, working with local authority stakeholders and internal leads
• Work closely with the management team to align the Quality Management System, Incident Reporting Tool, Risk Register, and the Audit Tool within the same database

PLEASE ENSURE THAT WHEN COMPLETING YOUR APPLICATION FORM AND SUPPORTING STATEMENT, YOU REFLECT ON THE DETAILS OUTLINED IN THE JOB DESCRIPTION. THIS WILL HELP US UNDERSTAND HOW YOUR SKILLS AND EXPERIENCES ALIGN WITH THE REQUIREMENTS OF THE ROLE.

If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you.