Are you passionate about retail and making a difference in your local community? Guild Care is seeking a Deputy Manager to support the day-to-day running of one of our vibrant charity shops. This is a fantastic opportunity to step into a leadership role and support a great cause while developing your retail and management skills.

Location: Hove Store,

• Hours: 35 hours per week, weekend availability required.

Salary: SP9 | £12.56 per hour

SKILLS NEEDED

Communication

KEY RESPONSIBILITIES:

• Deputise for the Shop Manager and provide full holiday cover
• Assist in achieving income targets and maximising sales
• Help manage stock control, processing donations, and shop presentation
• Work from our donation centre, this includes heavy lifting
• Ensure accurate financial procedures including banking and cash handling
• Supervise, support, and motivate a team of dedicated volunteers
• Uphold excellent standards of customer service and shop cleanliness
• Attend relevant meetings and training as required
• Liaise with Furniture Scheme Manager for logistics of stock transfers

ABOUT THE ROLE

As Deputy Manager, you’ll play a key part in supporting the Shop Manager to ensure smooth daily operations and profitability of the shop. You’ll also be the go-to person during the manager’s absence and will be expected to provide full holiday cover, including weekend hours, when required.
You’ll assist in meeting sales targets, maintaining high visual and operational standards, supporting volunteers, and delivering outstanding customer service. This role also plays a crucial part in raising money for the amazing work that Guild Care do in the community.