Deputy Venue Technology Manager - FIFA World Cup 2026™ at TKO

Miami Gardens, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Apr, 26

Salary

0.0

Posted On

19 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technology Management, Project Management, Communication Skills, IT Support, Network Infrastructure, Audio/Visual Systems, Troubleshooting, Vendor Management, Hospitality Technology, Event Management, Helpdesk Support, Operating Systems, High Availability Environment, Multi-Vendor Environment, Integrated Technologies, Fluency in English, Spanish Proficiency

Industry

Entertainment Providers

Description

Who We Are: TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. The Role and What You’ll Do: We are seeking a highly experienced and qualified Deputy Venue Technology Manager for each World Cup venue location, with extensive experience managing technology for large-scale events. The On-site Technology Management Team will be crucial in successfully executing the Official Hospitality Program for the 2026 FIFA World Cup. This role will manage vendors and coordinate all activities of the Onsite Technology Functional Area. This includes managing vendors to design, configure, and implement hardware and software systems, as well as deploying and collecting computer hardware and software operating systems. This position reports to the Sr. Venue Technology Manager. Please note that candidates must live locally to one of the FIFA World Cup 2026™ venues, as one Deputy Venue Technology Manager will be hired per location. Work with and support their Sr. Venue Technology Manager in the overall planning, design, delivery, implementation, testing, operation, decommissioning, and reinstatement of all technology services and solutions required at their assigned competition or non-competition venue(s). Contribute to the detailed venue project planning process for your venue(s), ensuring that the technical and operational spaces, power, network, and equipment required by Technology are incorporated into the planning and executing the technology needs of our Hospitality Venue Management teams and other FAs. Implement the overall strategy for venue operations technology (access control, production, audio/visual, and network infrastructure) to deliver a fantastic experience for our guests. Create effective working relationships with incumbent venue teams and functional areas, general managers, technology managers, and other key venue stakeholders at the organizing committee and On Location. Collaborate with technology partners & suppliers, other functional areas, and incumbent venue teams to maintain a detailed installation schedule for their assigned venue(s), identifying priorities and ensuring all stakeholders understand them. Participate in shifts at the Hospitality Technology Center (HTC) during Load-in, Load-out, and Games time. Monitor and complete helpdesk tickets and other IT Support requests using the Onsite TEC ITSM. Support all the technology needs of your Venue Cluster before, during, and after Games time. Participate in the delivery and retrieval of technology hardware for all competition and operational venues. Develop effective working relationships with incumbent venue teams and functional areas, general managers, technology managers, and other key venue stakeholders, including FIFA, 3rd-party vendors, and On Location. Be the principal owner of all the technology needs for your Venue before, during, and after match days. Provide regular reports to senior management on the technology status at your venues for the duration of the project. Provide support to other functional areas within your cluster. Performs other duties as assigned. You have these: Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field experience. Technology management experience in on-site/field technology support and project management, preferably in the ticket and hospitality industry with major sporting events. Project management skills, with the ability to manage multiple projects simultaneously. Excellent communication skills, with the ability to communicate complex technology concepts to technical and non-technical teams. End-to-end understanding of how an integrated set of technologies delivers a smooth and efficient venue experience for guests and staff. Demonstrated success in delivering complex, mission-critical technology programs and managing operations through 3rd party vendors and large organizations. Sound understanding of IT and/or telecommunications, including Wi-Fi, network cabling, and troubleshooting. Experience in delivering production IT services within a high availability environment for successful delivery of SLA/OLAs. Experience in managing third-party suppliers in a multi-vendor environment. Proficient in desktop and mobile OS systems such as Windows, Mac OS, Android, iOS, and Linux, including MS Office 365. Ability to work in a fast-paced, deadline-driven environment within a high-profile international project. Fluency in both verbal and written English is required; proficiency in Spanish is preferred. Experience working in a technology role in previous medium to large-scale events such as World Cups and/or Commonwealth, Euros, and Olympic Games. We’d love it if you also have these: Experience working in the ticketing, travel, or hospitality industry is preferred but not mandatory. Experience in Audio/Visual systems, configuration, and troubleshooting is preferred but not mandatory. Location: This position is based in: Los Angeles, San Francisco, Seattle, Vancouver, Toronto, Kansas City, Dallas, Houston, New York/New Jersey, Boston, Philadelphia, Miami, Atlanta, Mexico City, Guadalajara, and Monterrey. Per local requirements and in the interest of transparency, the hourly rate shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience. The company strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings. Hiring Rate Minimum: $0 annually(minimum will not fall below the applicable State/local minimum salary thresholds) Hiring Rate Maximum: $0 annually TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. About WWE WWE® is an integrated media organization and the recognized global leader in sports entertainment. The company consists of a portfolio of businesses that create and deliver original content 52 weeks a year to a global audience. WWE is committed to family-friendly entertainment on its television programming, premium live events, digital media, and publishing platforms. WWE’s TV-PG programming can be seen in more than 1 billion households worldwide in more than 20 languages through world-class distribution partners including NBCUniversal, The CW and Netflix. In the United States, NBCUniversal’s streaming service, Peacock, is the exclusive home to all premium live events, a variety of original programming and a massive video-on-demand library. Netflix is the exclusive home for WWE programming around the world, other than select international markets. WWE is part of TKO Group Holdings (NYSE: TKO). Additional information on WWE can be found at wwe.com and corporate.wwe.com. About UFC UFC® is the world’s premier mixed martial arts organization (MMA), with more than 700 million fans and approximately 290 million social media followers. The organization produces more than 40 live events annually in some of the most prestigious arenas around the world while broadcasting to over 975 million households across more than 170 countries. UFC’s athlete roster features the world’s best MMA athletes representing more than 80 countries. The organization’s digital offerings include UFC FIGHT PASS®, one of the world’s leading streaming services for combat sports. UFC is part of TKO Group Holdings (NYSE: TKO) and is headquartered in Las Vegas, Nevada. For more information, visit UFC.com and follow UFC at Facebook.com/UFC and @UFC on X, Snapchat, Instagram, and TikTok: @UFC. About IMG IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. About PBR PBR is the world’s premier bull riding organization. More than 1,000 bull riders compete in more than 200 events annually across the televised PBR Unleash The Beast tour (UTB), which features the top bull riders in the world; the PBR Pendleton Whisky Velocity Tour (PWVT); the PBR Touring Pro Division (TPD); and the PBR’s international circuits in Australia, Brazil, and Canada. In 2022, PBR launched the nationally televised PBR Teams league—eight teams of the world’s best bull riders competing for a new championship expanding to 10 teams in 2024—as well as the PBR Challenger Series with more than 60 annual events nationwide. The organization’s digital assets include PBR RidePass on Pluto TV, which is home to Western sports. PBR is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. For more information, visit PBR.com, or follow on Facebook at Facebook.com/PBR, X at X.com/PBR, and YouTube at YouTube.com/PBR. About On Location On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. About Zuffa Boxing Zuffa Boxing is a joint venture between TKO Group Holdings, Inc. (“TKO”) (NYSE: TKO) and Sela, the entertainment conglomerate. TKO serves as managing partner, providing day-to-day operational expertise, management, and oversight of the promotion, with executive leadership anchored by UFC President and CEO Dana White and WWE President and TKO Board Member Nick Khan. The promotion aims to reimagine the sport of boxing by evolving the current model to restore the sport’s rightful place in the forefront of the global sports ecosystem. For more information, follow @Zuffa_Boxing on X; and @ZuffaBoxing on Snapchat, Instagram, Threads, and TikTok.

Responsibilities

The Deputy Venue Technology Manager will manage vendors and coordinate all activities related to technology at the assigned World Cup venue. This includes overseeing the design, configuration, and implementation of hardware and software systems to ensure a seamless experience for guests.