Deputy Vice Chancellor – Shared Services at Restore Talent Solutions

Sharjah, Sharjah Emirate, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

17 Apr, 26

Salary

0.0

Posted On

17 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Planning, Operational Leadership, Change Leadership, Budgeting, Financial Oversight, Stakeholder Influence, Executive Communication, Data-Driven Decision-Making, Performance Management, Emotional Intelligence, Integrity, Professional Judgment, Collaboration, High-Performance Culture

Industry

Human Resources Services

Description

Role Overview The Deputy Vice Chancellor – Shared Services is a senior executive responsible for leading and managing all centralised support functions across the organisation. The role ensures that shared services operate as an integrated, efficient, scalable, and service-oriented business unit that enables the institution to focus on its core strategic and operational priorities. The postholder provides strategic direction, operational excellence, and leadership to a range of services that support organisational effectiveness and growth. Key Responsibilities Provide overall strategic leadership and operational oversight for all shared services functions, including Human Capital, Finance, Procurement, Marketing & Communications, Facilities, Health, Safety & Environment, and other central services Develop and sustain a unified Shared Services operating model that promotes efficiency, consistency, accountability, and superior customer service Align shared services strategy with the organisation’s mission, goals, and strategic plans Establish, monitor, and report on service standards, performance indicators, service level agreements (SLAs), and key performance metrics to drive continuous improvement and operational transparency Lead process optimisation, digital transformation, and service innovation initiatives across shared services to modernise operations and improve outcomes Ensure compliance with applicable laws, regulatory requirements, governance frameworks, and industry standards Oversee budgeting, financial management, cost optimisation, procurement policy, and resource planning within shared services Provide strategic direction for institutional communications, branding, and stakeholder engagement across operational units Oversee facilities planning, maintenance, and HSE compliance to ensure safe and functional environments Build, mentor, and lead a high-performing leadership team that fosters collaboration, accountability, and a customer-centric culture Strengthen relationships with internal and external stakeholders, including government authorities, vendors, partners, and regulatory bodies Advise executive leadership on performance, risks, investments, workforce requirements, and opportunities for improvement Requirements Qualifications & Experience Master’s degree in Business Administration, Public Administration, Management, Finance, Operations, or a related field; relevant executive leadership certifications are advantageous (e.g., project management, executive leadership, operations management) Minimum of 12–15 years of progressive leadership experience with significant responsibility for shared services, corporate services, enterprise operations, or large-scale organisational support functions Demonstrated success in leading and transforming multi-department operations with measurable improvements in efficiency, service delivery, and customer satisfaction Proven track record in developing and implementing integrated service delivery models Experience managing complex budgets, procurement operations, and financial oversight at executive level Strong experience in change management, operational excellence, performance measurement, and continuous improvement Experience working at executive leadership level in education, government, corporate, or multi-site environments is desirable Skills & Competencies Strategic planning and organisational alignment Operational leadership and service delivery excellence Change leadership and transformation management Budgeting, financial oversight, and resource optimisation Strong stakeholder influence and executive communication skills Data-driven decision-making and performance management High emotional intelligence, integrity, and professional judgment Ability to foster a collaborative, high-performance culture

Responsibilities

The Deputy Vice Chancellor – Shared Services is responsible for leading and managing all centralized support functions across the organization. This includes providing strategic direction and operational oversight to ensure efficiency and effectiveness in service delivery.