We are looking for a friendly and organized receptionist to join us full-time at Spectrum Dermatology. This role involves managing patient interactions, supporting phototherapy treatments, handling retail sales, ensuring smooth patient check-in and check-out, and maintaining a clean office environment. In this role, you will play a crucial part in managing a high volume of patients while maintaining a calm and professional demeanor to deliver an excellent patient experience.

SKILLS & QUALIFICATIONS:

• Prior medical office or customer service experience preferred.
• Strong communication and multitasking abilities.
• Comfortable with scheduling software and POS systems.
• Professional and patient-focused demeanor.
• Ability to maintain a clean and organized environment.
  Join us and help deliver excellent patient care in a clean, welcoming dermatology practice!

Essential attributes:

• Excellent communication and interpersonal skills.
• Proficiency in typing and data entry with high accuracy.
• Ability to remain calm and composed under pressure and high-stress situations.
• Ability to manage multiple tasks and prioritize in a fast-paced environment.
• Strong organizational skills and attention to detail.
• High school diploma or equivalent required; additional certification in medical office administration is a plus.
• Experience in a medical office environment is preferred, but not required.

Job Type: Full-time
Pay: $20.00-$24.00 per hour

Benefits:

• Extended health care

Application question(s):

• Do you have experience with MedAccess EMR?
• To complete your application, you must include your typing speed (words per minute). Use this website: https://10fastfingers.com/. Applications without a typing speed will be rejected.

Language:

• English (required)

Location:

• New Westminster, BC (preferred)

Work Location: In perso

• Phone Management: Answer calls, schedule/reschedule appointments, address inquiries from patients and health care providers.
• Patient Check-in/Check-out: Greet patients, validate MSP/verify information, collect payments, complete documentation.
• Phototherapy Support: Provide patient instructions, maintain records, adjust treatments, and assist with equipment troubleshooting.
• Retail Sales: Promote and sell skincare products, maintain inventory, process sales transactions, complete end-of-day reconciliation.
• Office Cleaning: Maintain cleanliness of patient rooms and staff areas, including wiping surfaces, restocking supplies, and ensuring a sanitary environment.