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Dermatology VA Team - Patient Care and Cosmetic Coordinator at Staffing for Doctors

, , Philippines -

Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

0.0

Posted On

03 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Coordination, Cosmetic Outreach, Medical Scheduling, ModMed EMR, Insurance Authorization, Patient Intake, Concierge Service, Social Media Management, Content Creation, RingCentral, Communication, Multitasking, Dermatology Knowledge, Med Spa Operations

Industry

Staffing and Recruiting

Description

Overview We are hiring a team of high-performing Virtual Assistants to support a fast-paced Dermatology and Med Spa practice. This includes patient coordination, cosmetic outreach, social media support, and insurance authorizations. This role requires individuals who are camera-on during shift, highly committed, and able to deliver excellent communication with minimal to no accent for patient-facing tasks. Candidates must have experience in a US dermatology, med spa, or aesthetic environments, and familiarity with ModMed EMR (preferred). 1. Patient Care & Cosmetic Coordinator (2 VAs) Focus: Front desk + outbound + revenue generation Responsibilities: Handle inbound/outbound calls (cosmetic + medical patients) Conduct cosmetic outreach (consult bookings, follow-ups, reactivation) Schedule appointments and manage calendars Perform patient intake, registration, and follow-ups Provide clear explanations of services (cosmetic vs medical) Deliver a high-touch, concierge patient experience Systems & Tools ModMed EMR (preferred) Phone systems (RingCentral or similar) Social media platforms (Instagram, TikTok, Facebook) AI tools for video/content creation Qualifications Experience in Dermatology / Med Spa / Aesthetics (required) Strong English communication skills (minimal to no accent) Experience in patient coordination, scheduling, or medical VA Familiarity with insurance verification / authorizations (for relevant roles) Experience with social media or content creation (for marketing roles) Ability to work with camera ON during shift Reliable, committed, and able to work long-term What We’re Looking For Proactive and accountable High attention to detail Strong work ethic and consistency Able to multitask in a fast-paced environment Team players who can also work independently

Responsibilities

The Virtual Assistant will manage patient coordination, including scheduling, intake, and insurance authorizations for a dermatology and med spa practice. They will also conduct cosmetic outreach and support social media and content creation efforts.