Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

WHAT’S THE OPPORTUNITY?

We are seeking a skilled and creative Design Engineer to implement visually appealing, user-friendly, and responsive interfaces. This role requires a unique blend of technical expertise in front-end development and a strong foundation in UI/UX design principles. You will work closely with product managers, UX designers, and developers to bring our design visions to life, ensuring they align with business goals and provide an outstanding user experience.

WHAT SKILLS DO I NEED?

• Bachelor’s degree in Graphic Design, Interaction Design, Computer Science, or a related field (or equivalent practical experience demonstrated with a portfolio).
• 5+ years of experience in design engineering, front-end development, or a similar role.
• Expert in front-end technologies such as HTML, CSS, and JavaScript, and experience with frameworks like React, Framer Motion, Tailwind and Next.js
• Strong understanding of UI/UX design principles and experience with design tools such as Figma.
• Knowledge of responsive design and best practices for cross-platform and cross-browser compatibility.
• Solid understanding of accessibility standards (WCAG) and the ability to create inclusive interfaces.
• Excellent problem-solving skills and an ability to balance technical and design challenges to create user-friendly solutions.

Please refer the Job description for details