We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place.
We’re always on the hunt for those who bring a different perspective, diversity of thought and the drive to make our culture even better. Take your career to a new dimension at MYOB.

DRIVE AND DELIVER THE CUSTOMER EXPERIENCE VISION

• Lead the experience vision for customer acquisition, retention, growth, and exit experiences across a broad range of channels and touchpoints, including the website, self-service portal, purchasing and billing experiences, customer communication channels, and sales, service, and support interactions.
• Maintain a clear and coherent design strategy and a long-term vision supported by research, analysis, and customer feedback.
• Align and enhance our internal employee experience for front-line and back-office teams, ensuring their tools and systems are intuitive and effective.

WHAT ELSE DO YOU NEED TO KNOW?

It’s all about results! We are a highly motivated, outcome-focused team. We like to experiment and optimise our plans to meet team goals and deliver on business strategy.
We simplify, we collaborate, we innovate, we set meaningful goals, and then we smash them. We always look to have an impact in what we do. Your journey will be challenging and rewarding, with plenty of opportunities to develop your skills and capabilities.
If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come and join us.

Please refer the Job description for details