Design Manager, UX Design Team at Redwood Software

, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

0.0

Posted On

06 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

UX Design, Team Leadership, Design Strategy, User Research, Collaboration, Design Systems, Agile Development, Communication, Mentoring, Visual Design, Interaction Design, B2B SaaS, AI Tools, Design Excellence, Problem Solving, Customer Success

Industry

Software Development

Description

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT As UX Design Manager, you will build and lead Redwood's UX design function, starting with a team of 2 designers focused on RunMyJobs. You'll establish design excellence, drive the creation of our design system, and ensure our enterprise automation platform delivers exceptional user experiences. You'll work closely with product management and engineering leadership to embed UX best practices throughout the product development process while managing and mentoring your design team. Team Leadership & Management Build, manage, and mentor a team of 2 UX designers (with potential for growth) Provide clear direction, allocate work, and ensure quality of design deliverables Conduct 1-on-1s, performance reviews, and career development planning Make personnel decisions (hiring, performance management, compensation recommendations) Foster a collaborative, high-performing design culture aligned with Redwood's values Remove blockers and create conditions for team success Balance team workload across product priorities and initiatives Design Strategy & Execution Drive end-to-end UX design for RunMyJobs features and workflows Establish design processes that integrate seamlessly with agile product development Champion user-centered design practices across product and engineering teams Partner with product management to define feature requirements and success criteria Ensure design work meets quality standards and ships on schedule Contribute hands-on design work as needed to support team delivery Design System & Standards Lead the creation of Redwood's design system from the ground up Evaluate existing design artifacts and evolve them into a cohesive system Establish design standards, component libraries, and interaction patterns Define design tooling strategy and drive adoption across the organization Ensure accessibility, consistency, and scalability in design solutions Partner with engineering on design system implementation and maintenance User Research & Insights Establish user research practices and integrate insights into product decisions Build empathy for enterprise users across product and engineering teams Plan and conduct research activities (interviews, usability tests, field studies) Synthesize research findings into actionable recommendations Partner with customer success and sales to gather user feedback Cross-Functional Collaboration Partner with product management and engineering leadership on roadmap planning Present design work and strategy to executive stakeholders Collaborate with marketing and customer success on design-related initiatives Represent UX perspective in product, technical, and strategic discussions Leverage AI tools daily to enhance team productivity, design exploration, and workflow efficiency Establish AI usage best practices for the design team YOUR EXPERIENCE 5-7 years of UX design experience with 2+ years managing designers Proven track record of building or scaling design teams and establishing design practices Strong portfolio demonstrating hands-on design excellence across research, interaction, and visual design Deep experience designing complex B2B SaaS or enterprise software products Experience building or contributing to design systems at scale Daily hands-on experience using AI tools (ChatGPT, Claude, Copilot, Midjourney, or similar) to enhance individual and team productivity Expert proficiency with modern design tools (Figma required; experience evaluating and selecting design tooling) Strong understanding of agile product development and collaborating with engineering teams Demonstrated ability to balance hands-on design work with people management Excellent communication and presentation skills for executive audiences Experience with user research methodologies and translating insights into design decisions Track record of shipping high-quality products in cross-functional teams Bachelor's degree in Design, HCI, or related field (or equivalent experience) Preferred Skills: Experience designing automation, workflow, or developer tools Background in enterprise software domains (ERP, finance, IT operations, DevOps) Experience establishing AI-powered design workflows for teams Familiarity with front-end technologies and working closely with engineers on implementation Experience with design operations (DesignOps) and scaling design practices Published work, conference talks, or thought leadership in UX field Experience working in product-led organizations with strong engineering cultures Track record of recruiting and developing design talent If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! THE LEGAL BIT Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it. Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com

Responsibilities

As UX Design Manager, you will build and lead the UX design function, starting with a team of 2 designers. You will establish design excellence and ensure the enterprise automation platform delivers exceptional user experiences.