Design Software Support Agent at Johnson Mirmiran Thompson

Virginia Beach, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Aug, 26

Salary

0.0

Posted On

08 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

AEC Design Software, Autodesk, Bentley, Technical Support, Software Configuration, BIM/CIM, Design Standardization, Troubleshooting

Industry

Civil Engineering

Description

Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm with more than 2,800 professionals, providing a full range of multidisciplinary engineering, architecture, information technology, and related services to public agencies and private clients throughout the United States. JMT is currently ranked #45 on Engineering News-Record’s list of the Top 500 Design Firms. Position summary: The Design Software Support Agent within the Design Center of Excellence (DCOE) plays a role in advancing design technology, standardization, and operational excellence across the organization. This position is responsible for assisting with the stable operation of AEC design software within the organization. This includes assisting with the installation, configuration, maintenance, support, and optimization of designated AEC design software platforms (such as Autodesk and Bentley) across the enterprise. The agent will also analyze and resolve user design software issues in a timely and accurate fashion.  Immigration sponsorship or support (e.g. H1B, F-1 CPT/OPT/STEM OPT) is not available for this position, except for qualified candidates eligible for the TN visa classification. Essential Functions and Responsibilities * Assist, implement, and maintain policies, procedures, and associated plans for design software administration.  * Assist in migrating projects to newer software versions of design applications as needed.  * Set up, configure, and start design software, suggest appropriate hardware, and address relevant requirements.   * Assist users by providing technical support and troubleshooting within design applications.  * Assist with enforcement of design standards and best practices, regarding layering, dimensioning, text annotations, BIM/CIM, and adherence to client standards. * Assist with preparation of training sessions and teaching materials for advancing knowledge throughout the organization.  Nonessential Functions and Responsibilities * Perform other related duties as assigned 

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The agent is responsible for the installation, configuration, and maintenance of AEC design software platforms like Autodesk and Bentley. They provide technical support to users and ensure adherence to design standards and best practices.