Design Strategy Manager at WM

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Aug, 26

Salary

0.0

Posted On

08 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Design Strategy, User Experience, Brand Standards, Digital Design, Design Systems, Accessibility, Responsive Design, Data-Driven Design, Stakeholder Management, Conversion Optimization, Project Execution, Strategic Leadership

Industry

Environmental Services

Description

Job Summary Leads the design strategy for WM.com, partnering closely with cross functional stakeholders to align user experience, brand standards, and business goals. Guides design direction from concept through execution, ensuring a cohesive, scalable, and customer centered digital presence. Essential Duties and Responsibilities * Partner closely with cross functional stakeholders—including IT, Customer Experience and Sales —to align on priorities and translate requirements into clear design direction. * Lead and guide the digital design for WM.com, ensuring consistency with brand standards, business objectives, and customer experience goals. * Provide strategic design leadership across campaigns, templates, and site experiences, balancing creative excellence with scalability and performance. * Review, influence, and approve digital design work to ensure high quality, usability, accessibility, and adherence to established design systems and guidelines. * Serve as a design subject matter expert for WM.com, advising stakeholders on best practices, tradeoffs, and experience implications. * Guide the evolution of digital design patterns, components, and standards to support ongoing optimization and future site growth. * Collaborate with development teams to ensure design intent is accurately executed across responsive and localized experiences. * Use data, testing insights, and user feedback to inform design decisions and continuously improve engagement and conversion on WM.com. * Communicate design direction clearly through documentation, reviews, and presentations, driving alignment and efficient decision making across teams. Qualifications A. Required Qualifications * Bachelor's Degree (accredited) in Marketing, Advertising, Journalism or related degree, or in lieu of degree * High School Diploma or GED (accredited) and (4) years of relevant work experience. * 10+ years of relevant work experience (in addition to education requirement). B. Preferred Qualifications Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.☒ Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click Apply. ABOUT WM WM (WM.com [https://www.wm.com]) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com [https://sustainability.wm.com/]. Equal Employment Opportunity For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation. Real ID In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative. What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities. We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.

Responsibilities

Leads the design strategy for WM.com by aligning user experience, brand standards, and business goals. Guides the digital design process from concept to execution while ensuring scalability and high-quality usability.