As a Design Support Analyst, you will play a pivotal role in transforming business processes by creating detailed process maps and gathering business and user requirements that shape our digital product strategies. Your day-to-day will involve engaging with internal and external stakeholders, facilitating workshops, and using analytical tools to map out both current and future supply chain processes. You’ll support the creation of system architectures and advise project teams, ensuring our digital solutions are robust, user-focused, and future-ready.
You will take ownership of maintaining and enhancing the documentation of all supply chain processes, ensuring every digital product meets the needs and expectations of our users. Expect to be involved in key transformation projects, championing a user-centred approach and driving adherence to best practices in digital design, accessibility, and security.