Design System Manager

at  Bupa

BE AT THE HEART OF OUR BRAVE NEW DIGITAL WORLD!

We thrive on cross-functional team collaboration, we embrace experimenting, and we work with progressive methods and tools. This includes leveraging agile ways of working and keeping human-centered design thinking the focus of everything we do.
This means you’ll be at the heart of finding better ways to help people live longer, healthier, happier lives and making a better world. Working in such a customer-focused and rewarding area brings a huge variety of opportunities for professional and personal growth.
Our global mission is to help our customers live healthier and happier lives. Just imagine the impact you could make!

WHAT’S YOUR ROLE?

Reporting to the Head of Strategic Design & Experience Architecture, the Design System Manager is responsible for leading the development, maintenance, and evolution of the enterprise design system. This role involves managing a team of design system designers for web and mobile native (iOS/Android) and Senior Visual Interaction Designers to create cohesive design frameworks that ensure a consistent and high- quality user experience across all digital products. The Design System Manager will collaborate with cross-functional teams to integrate the design system into the product development process and drive its adoption across the organisation.

In this newly created role you will:

• Lead the creation, documentation, and maintenance of a comprehensive design system, including UI components, patterns, and guidelines, ensuring it is scalable and flexible to meet the needs of various products and platforms.
• Create and manage a reusable component library designed for multi-brand and multi-channel use, including web and mobile platforms, collaborating with designers and developers to build and maintain high-quality, reusable components.
• Establish and enforce governance processes to ensure the design system is used correctly and consistently, conducting regular reviews and audits to maintain its quality and integrity.
• Develop and deliver training programs and resources to educate teams on the design system and promote its adoption.
• Establish and manage adoption and contribution workflow models to encourage team participation and collaboration.
• Implement and maintain semantic versioning for the design system to manage updates and ensure compatibility across projects.
• Work with product, design, and development teams to integrate the design system into the product lifecycle, providing guidance on its use.
• Communicate strategies, progress, and outcomes to internal teams and senior leadership, advocating for widespread adoption and contribution.
• Manage and mentor a team of direct reports, including design system designers for web and mobile native (iOS/Android) and Senior Visual Interaction Designers and indirect colleagues of technology, foster a collaborative and innovative culture within the team, promoting continuous learning and professional development.
• Work closely with cross-functional teams, including product management, design, engineering, and marketing, to ensure that research insights are effectively integrated into the product development process.
• Act as a key liaison between the research team and executive leadership, effectively communicating research findings and their implications for business strategy.
• Develop and track metrics to evaluate the financial impact and benefits of the design system