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Design Thinking Intern at StarHub Ltd

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

0.0

Posted On

07 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Design, HCI, Business, Psychology, Engineering, Figma, Miro, Google Suite, Microsoft Suite, Wireframing, User Flows, Visual Layout, Accessibility, Communication, Prototyping, Usability Testing

Industry

Telecommunications

Description

Job Description StarHub is hiring! Our customers entrust us to bring world-class communication, entertainment and digital solutions to their homes and businesses. We are on the lookout for #Challengers and #ChangeMakers to grow our digital solutions so that we improve the lives of our customers daily. Ready to make an impact and drive change? Join us and #BeTheChange! What can a successful candidate look forward to? Job Description: Assist in conducting interviews, surveys, and desk research; help compile insights into personas, JTBDs, and problem statements. Support the co-creation of current and future journey maps; help identify pain points and key user moments. Help create wireframes, flows, and mid-fidelity screens in Figma; apply basic principles of IA, accessibility, and component use. Assist in building clickable prototypes, coordinating usability tests, and summarizing findings. Prepare workshop materials, canvases, and agendas; help document discussions and outcomes. Contribute templates, visuals, and short write-ups to the Design Thinking Playbook and internal updates. Support the planning and logistics of workshops, training sessions, and engagement events. Qualifications • A Diploma/Degree undergraduate, Design, HCI, Business, Psychology, Engineering, or related.• Ability to commit to a 6-month internship • Curious, collaborative, bias-to-action, disciplined about documentation and evidence.• Tools: Figma (auto-layout, components), Miro/FigJam, Google/Microsoft Suite; nice-to-have: Notion/Confluence, basic analytics (Sheets/Excel).• Foundational UI/UX skills: wireframing, user flows, visual layout, accessibility basics.• Portfolio/case studies showing problem framing, research, prototypes, UI/UX outputs, and testing.• Communication: Clear writing, crisp slides, comfort presenting to cross-functional teams.

Responsibilities

The intern will assist in conducting interviews, surveys, and desk research to compile insights into personas and problem statements. They will also support the creation of journey maps, wireframes, and clickable prototypes while coordinating usability tests and preparing workshop materials.