Designated Lead at JTH Tax LLC

Calabasas, California, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Dec, 25

Salary

0.0

Posted On

24 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Brewing Equipment, Communication Skills, Attention to Detail, Sanitation Regulations, Flexibility, Team Collaboration, Upselling, Order Taking, Recipe Preparation, Payment Processing, Ingredient Quality Monitoring, Health and Safety Compliance, Training, Adaptability, Welcoming Atmosphere

Industry

Description

Description The Designated Lead is responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, upselling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should also be able to work various shifts. Key Responsibilities Greet customers as they enter Give customers drink menus and answer their questions regarding ingredients Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios) Prepare beverages following recipes Serve beverages and prepared food, avocado toast, pastries and muffins Receive and process payments (credit cards) Keep the bar area clean Maintain stock of clean cups and plates Check if brewing equipment operates properly and report any maintenance needs Comply with health and safety regulations Communicate customer feedback to managers and recommend new menu items Monitor ingredient quality and alert management to any issues. Collaborate with team members to ensure smooth operations. Continuously learn about coffee and share knowledge with customers. Follow company policies, including safety and quality standards. Adapt to changing priorities and contribute to overall team success. Create a welcoming atmosphere and engage with customer positively. Keyholder Responsibilities. Places orders for the store’s needs Certified Trainer for Team members. Requirements High school diploma: relevant training is a plus Previous work experience as a Barista or Waiter/Waitress Hands-on experience with brewing equipment Knowledge of sanitation regulations Basic math skills Ability to gauge customers’ preferences Excellent communication skills Flexibility to work various shifts, holidays and weekends Must have previous experience is a plus ServSafe Certified Benefits & Perks Medical, Dental, Vision Company discount Internal growth opportunities

Responsibilities

The Designated Lead is responsible for educating customers on the drinks menu, making recommendations, upselling special items, and taking orders. They must ensure a clean bar area, maintain stock, and communicate customer feedback to management.