Job Title: Desk Attendant
Division: Utilities
Classification: Desk Attendant
Location: Transfer Station
Salary: $27.82/hr
Benefits: In accordance with Collective Agreement
Hours of Work: 7-Day operation | Various shifts
Position Status: Full- time
Posted Internally: July 28, 2025
Closing Date: August 25, 2025
The Full-Time Desk Attendant will be the first point of customer contact and will be responsible for performing a variety of administrative and clerical tasks related to the facility. This includes greeting customers and visitors in a friendly, professional manner, reception, cash handling, bank deposits etc. The individual will demonstrate initiative on a daily basis, understand the role they play within the community, and have excellent customer service skills.

QUALIFICATIONS:

• Must have Grade 12 Diploma or equivalent.
• A minimum of two (2) years’ experience in a customer service related work environment
• A minimum of one (1) year computer related experience in a work environment with proficiency in Microsoft Word and Excel
• Working knowledge of office equipment including facsimile machine, photocopier and interact machines
• Proven cash handling skills with demonstrated competencies in daily sales and bank deposit functions
• Must have or willing to obtain current Standard First Aid/CPR Certification
• Ability to communicate effectively verbally and in writing
• Ability to work independently and as member of a team
• Ability to multi-task and resolve issues in a timely and professional manner
• Demonstrated experience and working knowledge of the Ontario Occupational Health & Safety Act and Regulations specifically concerning the requirements for job hazard analysis and the development of and training on safe work procedures
• Ability to get along well with others including supervisors, co-workers, members of the public and other partners in service

• Customer Service
• Receiving the public and answers questions; responds to inquiries from customers and refers, when necessary, to appropriate persons
• Cash Handling Duties
• Light Cleaning
• Other Duties as assigned