Fred Loya Insurance was established in 1974 and has grown to be one of the Largest Hispanic
Top 500 Owned and Operated Companies in the United States.
Our commitment to providing fast, dependable service and competitive rates for general auto
insurance has made us one of the fastest growing auto insurance groups with over 500 agencies
throughout Texas, California, New Mexico, Colorado, Illinois, Georgia, Arizona, and Nevada.
Fred Loya Insurance is now recruiting for a Desk Review Supervisor in the San Antonio, Tx area.

Skills For Position :

• Candidate must have excellent written and verbal communication skills
• Organization and time management skills
• Negotiation and problem solving skills
• Solid computer skills and use with MS Office Products

Qualifications for this position :

• High school diploma or GED
• A minimum of 2 years of relevant experience
• Insurance background
• Supervisor and/or management experience
• Strong background in estimating/appraising Auto Physical Damage
• Planning and operational experience
• Bilingual communication skills in English and Spanish is preferre

• Supervise and monitor of Material Damage Appraisers and DRP
• Report and document variances and performance
• Review suspicious losses and determine if further investigation is warranted
• Ensure compliance of all material damage claim settlements with DOI regulations
• Provide material damage training
• Maintain a high degree of knowledge in the area of physical damage and attend necessary training programs to increase his/her knowledge
• Act as a technical resource in the area of material damage and estimating
• Handle situations arising from compliant calls from customers
• Act as a role model for all employees
• Review requests for authority timely and grant the appropriate authority to settle claims
• Respond to Department of Insurance inquiries
• Responsible for interviewing and selecting candidates for employment
• Complete performance evaluations as required by company policy for all employees under his/her direct supervision
• Make accurate decisions on whether or not to deny coverage
• Day to day contact with independent appraisal companies
• Recommend candidates for new hires or for advancement or promotion within the company
• Recommend appropriate direction on all open files through verbal instructions or written action plans placed in claims files
• Maintain high morale and production for the team
• Assist with other duties and/or projects as assigned by management
• Other duties as assigned by management or as needed

Skills For Position :

• Candidate must have excellent written and verbal communication skills
• Organization and time management skills
• Negotiation and problem solving skills
• Solid computer skills and use with MS Office Products.

Qualifications for this position :

• High school diploma or GED
• A minimum of 2 years of relevant experience
• Insurance background
• Supervisor and/or management experience
• Strong background in estimating/appraising Auto Physical Damage
• Planning and operational experience
• Bilingual communication skills in English and Spanish is preferred

Claims