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Deskside intune and packing at Tata Consultancy Services
Calgary, AB, Canada -
Full Time

Start Date

Immediate

Expiry Date

25 Apr, 25

Salary

0.0

Posted On

25 Jan, 25

Experience

0 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

File Servers, Software Reviews, Maintenance, Product Delivery, Mobile Devices, Workstations, Application Servers, Software, Desktop Computers, Phones, Laptops

Industry

Information Technology/IT

Description
Responsibilities
  • Address customer requests for installation, configuration, test, maintenance of hardware and software components.
  • Respond to customer requests via phone and e-mail in a timely and accurate manner.
  • Maintain documentation of customer issues and their resolutions (KB)Provide support to customers in system upgrades, installing workstations and other office tools.
  • Configure, deploy, maintain, troubleshoot and support computer workstations, laptops, printers, mobile devices, phones and another computer and telecommunications equipment.
  • Install and support PC, laptop, tablet and mobile hardware and software.
  • Create alternative methods of completing tasks, correcting user errors and system inconsistencies to improve the desktop team function.
  • Participate in hardware and software reviews and recommend better solutions.
  • Maintain inventory of installed software and hardware wherever applied.
  • Work with hardware and software vendors to verify timely product delivery and ensure that new equipment is installed and ready to operate on schedule.
  • Analyze and make recommendations for hardware and software standardization.
  • Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems.Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile. & nbsp;