Deskside Support Engineer at Greenfix Property Care

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

01 Feb, 26

Salary

0.0

Posted On

03 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Deskside Support, Technical Support, Windows 10/11, Office 365, Active Directory, Exchange, ServiceNow, SCCM, Communication Skills, Information Security, Troubleshooting, Hardware Support, Network Support, Application Support, IT Certifications, Customer Service

Industry

Household Services

Description

Deskside Support Engineer is sought by prestigious global financial services organisation. This role will see you joining a fast-paced, high-performance environment where technology underpins every decision from the trading floor to the boardroom. This is more than a typical support role. You'll be the go-to engineer for senior stakeholders, providing white-glove support across hardware, software, and business-critical applications such as Bloomberg, FactSet, and Salesforce. Key Responsibilities: Provide deskside and remote technical support across Windows, Office 365, and network systems Troubleshoot and resolve complex hardware and software issues efficiently Deliver high-quality, customer-focused support to end users, including senior stakeholders Support and maintain business applications such as Bloomberg, FactSet, Salesforce, and Zoom Administer and maintain Active Directory, Exchange, and endpoint security tools Configure and deploy HP and Lenovo laptops, desktops, and peripherals Contribute to IT projects including upgrades, migrations, and new technology rollouts Collaborate with regional and global IT teams to ensure consistent service standards Conduct proactive floor walks to build relationships and identify potential issues early Key Requirements: Proven experience in a deskside or technical support role within professional or financial services Strong knowledge of Windows 10/11, Office 365, Active Directory, and Exchange Experience with support tools such as ServiceNow, SCCM, or similar platforms Excellent communication skills with the ability to support senior users effectively Awareness of information security best practices Confident troubleshooting a range of hardware, network, and application issues Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified) are an advantage Certifications such as CompTIA or Microsoft are advantageous, but what matters most is your technical curiosity, accountability, and commitment to service excellence. Why Apply? Be part of a global organisation where technology drives every strategic decision Gain exposure to enterprise-grade systems and financial platforms in a high-trust environment Work alongside experienced IT professionals who value ownership and continuous improvement Join a culture that rewards accountability, initiative, and exceptional service Opportunities to contribute to international projects and develop your technical expertise For a full consultation, send your CV to ARC IT Recruitment today.

Responsibilities

Provide deskside and remote technical support across various systems and troubleshoot complex hardware and software issues. Deliver high-quality support to senior stakeholders and maintain business-critical applications.