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deskside support technician at Discover Communications Inc
Brampton, ON L6T 1E4, Canada -
Full Time

Start Date

Immediate

Expiry Date

19 Nov, 25

Salary

65000.0

Posted On

19 Aug, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Cloud, Technology, Shell Scripting, Android, Firewall

Industry

Information Technology/IT

Description

EDUCATION

  • Bachelor’s degree
  • or equivalent experience

COMPUTER AND TECHNOLOGY KNOWLEDGE

  • Android
  • iOS
  • Desktop applications
  • MS Office
  • MS Windows
  • Cloud
  • Unix Shell Scripting
  • Firewall

EXPERIENCE

  • 3 years to less than 5 years

How To Apply:

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Responsibilities
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Provide customer service