We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.
HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark.
It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled.

CANDIDATE SHOULD HAVE VALID AUTHORIZATION TO WORK IN UK

We are looking for a consultant with customer service experience to provide face to face IT support to our employees in our Tech Lounge based at Dunton, Essex. In this role you will be part of an energetic and motivated team providing support by completing triage, offering advice, teaching and developing solutions to common challenges with office products and capabilities. The aim is to improve end user productivity, improve employee satisfaction and contribute towards a ‘vibrant’ organization by empowering our employees and showcasing new and innovative products.

QUALIFICATIONS & KEY SKILLS:

• 1-3 years in a corporate IT department providing end user support across a wide range of environments.
• Strong customer service/consulting/training skills.
• Proven ability to work together with global IT teams, colleagues and partners.
• Excellent networking and relationship building skills.
• Process oriented with problem solving skills.
• Proficient in Microsoft Office applications, Mobility Devices and Windows operating systems.
• Experience with multiple infrastructure environments and understanding their relationships (e.g. operating system, hardware, data center, security, network, voice, mobile devices, end user and server/ web related applications).
• Bachelor’s degree in computer science, Business Administration, information Systems or another field with related work experience.
• Certifications: Hardware such as A+ or equivalent, Microsoft – MCSA Windows 7, 8 or 10, Network such as CCNA or CCNP.

Please refer the Job description for details