Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

DESKSIDE SUPPORT TECHNICIAN - ONSITE at A.C. Coy

East Hempfield Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

0.0

Posted On

13 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Deskside Support, Troubleshooting, Hardware Support, Software Support, Printing Support, Networking, File Shares, Windows 11, Microsoft Office Applications, Office 365, Service Now, ITSM, Microsoft Active Directory, User ID Creation, VoIP System Support, Computer Asset Tracking

Industry

Information Technology & Services

Description

Overview Location: Lancaster, PA - Onsite Job Type: Full Time / Contract to Hire Work Authorization: No Sponsorship The A.C.Coy company has an immediate opening for a Deskside Support Technician. Ideal candidates must have 2+ years of deskside support experience supporting a standard PC hardware and software environment. Responsibilities Provide deskside support to end users in an office and manufacturing facility setting that will consist of standard PC hardware and software troubleshooting Interface with a service desk and a customer IT support team to achieve deliverables supporting the end users A strong emphasis is placed on providing a timely resolution to support requests and providing a high level of quality customer service. Ideal candidates should be tech savvy, embrace new technology and changes quickly. Qualifications Education: High School Diploma - Required Associates Degree in IT - Preferred Requirements: Deskside support experience and basic troubleshooting - 2+ years Support skills including: hardware, software, printing, networking, file shares Windows 11 support experience Proficient in the latest Microsoft Office Applications (Office 365) Service Now or related ITSM ticketing tool experience Microsoft Active Directory - Add/Delete users Experience with computer asset tracking Experience with user ID creation Support and administration of network phones (VoIP system)

Responsibilities

Provide deskside support to end users in an office and manufacturing facility setting. Interface with a service desk and a customer IT support team to achieve deliverables supporting the end users.