deskside support technician

at  Voyager Systems Corp

Edmonton, AB, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate19 Apr, 2025USD 28 Hourly20 Jan, 20251 year(s) or aboveGood communication skillsNoNo
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Description:

EDUCATION

  • College/CEGEP
  • or equivalent experience

WORK CONDITIONS AND PHYSICAL CAPABILITIES

  • Work under pressure
  • Tight deadlines

EXPERIENCE

  • 1 year to less than 2 years

Responsibilities:

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group


REQUIREMENT SUMMARY

Min:1.0Max:2.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Technician

Graduate

Proficient

1

Edmonton, AB, Canada