Desktop Analyst 1 at Capgemini Portugal

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Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

0.0

Posted On

08 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Active Directory, Group Policy, Windows, IoS Corporate Devices, Business Application Installation, Common Application Installation, Troubleshooting Skills, Desktop Support, Laptops Support, Peripheral Devices Support, IT Infrastructure Concepts, Network Devices, App Services, Web Services, Cloud Components, Client Interaction

Industry

IT Services and IT Consulting

Description

Job Title: Desktop Analyst 1 Location: Niskayuna, NY USA Travel: 25%25 Job Description· Beginner knowledge on Active Directory, Group Policy· Hands on experience for Windows, & IoS Corporate Devices· Coordinate with multiple teams for resolving incident and executing change tickets· Business & Common Application installation expertise (Like, Microsoft, Third party tools, enterprise applications)· Strong troubleshooting skills for Desktop, Laptops & Peripheral devices Must to Have Skills 3+ years of hands-on experience, managing below technologies· Microsoft Desktop Family Operating System (Win 7/10)· Beginner knowledge on Active Directory, Group Policy· Active Directory & GPO· Good understanding of IT infrastructure concepts and components such as Servers, Network devices, App & Web Services Cloud components and associated interconnections· Good to Have Skills Very good verbal and written English communication and presentation skills· Effective time management, team handling and organizational skills· Client interaction and escalation management Life at Capgemini Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: Flexible work Healthcare including dental, vision, mental health, and well-being programs Financial well-being programs such as 401(k) and Employee Share Ownership Plan Paid time off and paid holidays Paid parental leave Family building benefits like adoption assistance, surrogacy, and cryopreservation Social well-being benefits like subsidized back-up child/elder care and tutoring Mentoring, coaching and learning programs Employee Resource Groups Disaster Relief About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get the future you want | www.capgemini.com Disclaimer Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Responsibilities

The Desktop Analyst 1 will coordinate with multiple teams to resolve incidents and execute change tickets. They will also provide hands-on support for Windows and IoS corporate devices, ensuring effective troubleshooting for desktops, laptops, and peripheral devices.