Desktop Support Analyst (3 Month Project) at Teksystems Global Services LLC

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Jun, 26

Salary

30.0

Posted On

15 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Desktop Support, Outlook, Windows 11, Troubleshooting, Network Connectivity, Printer Installation, Customer Service, Communication Skills, Profiling, Installation, Configuration, Factset, Bloomberg, Windows 10

Industry

IT Services and IT Consulting

Description

Description BOA is looking for desktop candidates to support the 2026 Summer Internship and New Hire Program. This initiative involves two phases. Phase 1: supporting 500+ Summer Interns who will be working at BOA over the summer before returning to college. In the first few weeks of the project, the Desktop candidates will be profiling, installing and configuring laptops/desktops for the Summer interns. They will be installing proprietary applications and market data applications such as Factset and Bloomberg. Candidates do not need to have market data experience, but financial experience and large enterprise experience is a big plus. After the first few weeks they will be providing desk side support to the interns. Common issues that may come up revolve around: network connectivity, adding printers, email issues with Outlook and operating system troubleshooting on Windows 11. After this phase ends then the New Hire program will start. For the New Hire program, they will be doing the same function for about 450-500 plus New Hire employees. They will be performing the installs/profiling/configuration for about a month and then will provide desktop support to the new hires until the end of August. The location will be in midtown located on 42nd and 6th Ave. This is a 1st shift position with some potential for overtime. Candidates must be very professional and reliable and must be able to commit to a short term project. Candidates must have excellent communication skills. Please ask about any vacations they may have planned between May and August as anything more than a week will likely be an issue. Skills Desktop Support, Outlook, Windows 10, Customer service Top Skills Details Desktop Support, Outlook, Windows 10,Customer service Additional Skills & Qualifications Aside from excellent t-shooting skills, candidates must be professional, excellent communication and customer service skills, and reliable. Experience Level Intermediate Level Job Type & Location This is a Contract position based out of New York, NY. Pay and Benefits The pay range for this position is $30.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in New York,NY. Application Deadline This position is anticipated to close on Mar 29, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Responsibilities

The role involves supporting a Summer Internship and New Hire Program by profiling, installing, and configuring laptops/desktops, including proprietary and market data applications. Subsequently, the analyst will provide desk-side support for common issues like network connectivity, printer setup, Outlook problems, and Windows 11 operating system troubleshooting.