Desktop Support Analyst at Teksystems Global Services LLC

Edmonston, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Apr, 26

Salary

21.0

Posted On

03 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Desktop Support, Hardware Deployment, Imaging, Configuration, Asset Management, Microsoft Excel, Communication, Problem-solving, Network Connectivity, Peripheral Setup, Application Installations, Team Collaboration

Industry

IT Services and IT Consulting

Description

Overview: We are seeking a detail-oriented and customer-focused Desktop Support Technician to join our IT team. This role involves supporting large-scale hardware deployments, imaging and configuring devices, and maintaining accurate asset records using MS Excel. The ideal candidate thrives in a fast-paced environment and enjoys working collaboratively within a small team that travels to multiple sites. Key Responsibilities: Participate in large-scale hardware deployment projects, including setup, configuration, and installation of desktops, laptops, and peripherals across multiple locations. Image and deploy devices to the network using standardized processes, ensuring proper configuration, printer mapping, and compliance with organizational policies. Maintain accurate asset tracking and documentation by navigating, updating, and modifying MS Excel spreadsheets for inventory and deployment records. Provide deskside and remote support for hardware and software issues, escalating complex problems as needed. Collaborate with team members to ensure timely completion of deployment schedules and adherence to quality standards. Assist in troubleshooting network connectivity, peripheral setup, and application installations during deployment activities. Qualifications: Prior experience supporting hardware deployments in a multi-site environment. Strong knowledge of imaging and deployment tools for Windows-based systems. Proficiency in Microsoft Excel for record keeping and asset management. Excellent communication and problem-solving skills. Ability to work independently and as part of a traveling team. Job Type & Location This is a Contract position based out of Hyattsville, MD. Pay and Benefits The pay range for this position is $20.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Hyattsville,MD. Application Deadline This position is anticipated to close on Jan 10, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Responsibilities

The Desktop Support Analyst will participate in large-scale hardware deployment projects, including setup, configuration, and installation of devices across multiple locations. They will also provide deskside and remote support for hardware and software issues while maintaining accurate asset tracking.