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Desktop Support Engineer - 1 month contract at AO IT Group
Houston, Texas, USA -
Full Time

Start Date

Immediate

Expiry Date

19 Oct, 25

Salary

32.0

Posted On

19 Jul, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Windows, Mobile Device Management, Hardware Installation, Active Directory, Enterprise, Ios, Utilization, Ticketing Systems, Troubleshooting, Customer Service Skills

Industry

Information Technology/IT

Description
Responsibilities
  • Handle Incidents and Service Requests and near desk support;
  • Provide services to End Users that include the following:
  • End User Devices including workstations, desktop PCs, laptop/notebook PCs, tablet PCs,
  • Collaboration and Communication services and devices including smart phones, desktop phones, mobility devices, streaming media systems (video conferencing) and other End User computing Hardware devices and associated system Software;
  • Network-attached devices (e.g. printers, scanners, copiers, multi-functional devices (e.g. printer/scanner/fax);
  • Locally-attached devices (e.g. personal printers, projectors);
  • Daily health checks to End User Devices and Network attached devices as required
  • Meeting room support as required.
  • Provide effective Deskside Support Services in accordance with the appropriate Performance Standards;