Axiom Technologies is an Australia-based organization with a global presence, specializing in Managed IT Solutions for medium to large-scale enterprises. To learn more about what we do, please visit: www.axiomtechnologies.com
We are looking for a capable and motivated Desktop Support Engineer to coordinate support activities ranging from basic troubleshooting to complex systems support. This role involves onsite/on-call assistance to end-users within the organization’s desktop computing environment, ensuring timely and accurate service delivery.

TECHNICAL SKILLS REQUIRED

• Strong troubleshooting skills (Windows, Apple, virtual environments)
• Knowledge of:
• Windows OS (XP, 7, 10)
• MS Office applications
• PC/Laptop hardware and peripherals
• Mobile device support
• SCCM (basic knowledge)
• Active Directory and Exchange (basic knowledge)
• Apple OS (basic knowledge)

EXPERIENCE

Minimum 2 years of experience in a similar desktop support or end-user support role.

WHAT NEXT?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.sg@axiomtechnologies.com

• Troubleshoot computer OS and peripheral issues
• Provide support for Windows 7/8/10 environments
• Perform hardware/software installation using deployment tools like SCCM
• Support printer and mobile device issues
• Install and troubleshoot Microsoft Office tools
• Work with SOE, group policies, Active Directory, Exchange, and Apple OS
• Deliver field support for a variety of technologies
• Manage time and priorities efficiently, especially in high-pressure situations