Desktop Support Engineer at Hibrant Ltd
Bundaberg QLD 4670, , Australia -
Full Time


Start Date

Immediate

Expiry Date

08 Dec, 25

Salary

260.0

Posted On

09 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

We are seeking a motivated Desktop Support Engineer to provide technical assistance, troubleshoot issues, and ensure reliable IT support for our users. You will be responsible for maintaining computer systems, resolving technical incidents, and supporting end-users both onsite and remotely.

Responsibilities
  • Install, configure, and maintain desktops, laptops, and peripheral devices.
  • Provide Level 1 & 2 support for hardware, software, and network-related issues.
  • Manage Active Directory accounts, email configurations, and user access rights.
  • Troubleshoot operating systems (Windows, macOS) and standard office applications.
  • Support remote connectivity (VPN, remote desktop, collaboration tools).
  • Document incidents, solutions, and maintain knowledge base articles.
  • Provide VIP support to senior staff and ensure minimal downtime.
  • Coordinate with vendors or higher-level engineers for escalations.
    Job Type: Contract
    Contract length: 12 months
    Pay: $230.00 – $260.00 per day
    Work Location: On the roa
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