We are looking for a skilled and motivated Desktop Support Engineer to provide onsite IT support services. The role involves troubleshooting hardware/software issues, supporting end-users, and assisting with IT infrastructure tasks.

REQUIRED SKILLS & EXPERIENCE

• Strong knowledge of Windows 7–10, MS Office 365, and Active Directory.
• Experience with hardware troubleshooting (laptops, desktops, printers).
• Familiarity with enterprise antivirus, encryption, and ticketing systems.
• Knowledge of iOS/Android mobile device management.
• Basic understanding of macOS and Linux support.
  Job Type: Contract
  Contract length: 12 months
  Pay: $230.00 – $260.00 per day
  Work Location: On the roa

• Provide deskside support for laptops, desktops, and peripherals.
• Install, configure, upgrade, and troubleshoot Windows, macOS, and Linux devices.
• Handle IMAC/D activities (Install, Move, Add, Change, Decommission).
• Diagnose and resolve OS, application, and network connectivity issues.
• Perform hardware break-fix, printer support, and coordinate with vendors when required.
• Assist with new hire setup, device refresh, and asset collection.
• Support server room/data center activities (hands & feet support with L2 team).
• Manage spares and stock at dedicated sites.
• Ensure SLA adherence and maintain documentation of tickets and resolutions.