We are seeking a Desktop Support Engineer to provide technical support and assistance to end-users. You will be responsible for installing, configuring, and troubleshooting hardware, software, and network-related issues, ensuring smooth IT operations across the organization.

REQUIREMENTS:

• Proven experience as a Desktop Support Engineer, IT Support, or similar role.
• Strong knowledge of Windows/Mac operating systems and Microsoft Office Suite.
• Familiarity with Active Directory, Office 365, and remote support tools.
• Understanding of basic networking (TCP/IP, DNS, DHCP).
• Excellent communication and customer service skills.
  Job Type: Contract
  Contract length: 12 months
  Pay: $220.00 – $240.00 per day
  Work Location: On the roa

• Provide first and second-level technical support for desktops, laptops, printers, and other IT equipment.
• Install, configure, and maintain operating systems, applications, and software updates.
• Troubleshoot hardware, software, and network connectivity issues.
• Respond to user requests via phone, email, or ticketing system.
• Support remote users through remote desktop tools.
• Maintain IT asset inventory and documentation.
• Ensure systems are secure and compliant with company IT policies.
• Escalate unresolved issues to senior IT staff or vendors when required.
• Assist in setting up new employee workstations and accounts.