Desktop Support Engineer - Level 1 at Tech Systems

Littleton, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Aug, 26

Salary

26.0

Posted On

23 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft 365, Windows 10, Windows 11, Active Directory, Customer Service, Troubleshooting, Desktop Support, Communication, Hardware Support, Technical Support, ServiceNow, Audiovisual Support, Intune, Microsoft Office

Industry

IT Services and IT Consulting

Description

Description Desktop Support Engineer Level 1 providing onsite, hands‑on desktop support for corporate users. This role supports laptops, desktops, thin clients, peripherals, and basic software issues that cannot be resolved remotely by the help desk. Responsibilities include: - Walk‑up and desk‑side troubleshooting - New hire laptop setup and hardware refresh support - Password resets and basic Active Directory tasks - Assigning users to Intune groups for software access - Supporting Microsoft 365 / Office issues - Escalating complex issues appropriately - Delivering high‑touch customer service to non‑technical users This is a junior‑level opportunity designed to grow talent internally through training and mentorship. Skills microsoft, M365, Windows 10, Windows 11, Active directory, Customer service, Support, Troubleshooting, Desktop, Communication, Hardware, Technical support, servicenow, audiovisual, vendor relationship, military background Top Skills Details microsoft,M365,Windows 10,Windows 11,Active directory,Customer service,Support,Troubleshooting,Desktop,Communication,Hardware,Technical support Additional Skills & Qualifications Additional Qualifications: • Experience with ServiceNow a plus • Basic understanding of AV equipment and troubleshooting a plus Experience Level Entry Level We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following: Medical, dental & vision 401(k)/Roth Insurance (Basic/Supplemental Life & AD&D) Short and long-term disability Health & Dependent Care Spending Accounts (HSA & DCFSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & Location This is a Contract position based out of Denver, CO. Pay and Benefits The pay range for this position is $23.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Denver,CO. Application Deadline This position is anticipated to close on May 29, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Responsibilities

Provide onsite, hands-on desktop support for corporate users, including hardware setup and software troubleshooting. Responsibilities include managing Active Directory tasks, Intune group assignments, and delivering high-touch customer service.