Desktop Support Engineer - Perth at Datacom
Australia, Umm Salal Mohammed, Australia -
Full Time


Start Date

Immediate

Expiry Date

29 Nov, 26

Salary

0.0

Posted On

04 Sep, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Information Services

Description

What You’ll Do:

  • Manage and optimise Microsoft 365 services including Teams, SharePoint, OneDrive and Exchange Online.
  • Design, manage and improve endpoint platforms across Windows, macOS, iOS and Android.
  • Manage device provisioning, software deployment, patching, compliance and vulnerability remediation.
  • Troubleshoot complex endpoint, application and workplace technology issues.
  • Develop and maintain automation and scripting solutions using PowerShell, Python or similar tools.
  • Implement security, governance and configuration standards across the digital workplace.
  • Monitor workplace technology performance and use insights to improve the employee experience.
  • Contribute to incident, problem and change management, including root-cause analysis.
  • Maintain technical documentation, standards and runbooks.
  • Lead technology improvements, pilots and modernisation initiatives in a medium to large enterprise environment.

What You’ll Need:

  • Proven experience in a Modern Workplace Engineering or similar role.
  • Relevant Microsoft certifications and ITIL certification.
  • Strong experience with Microsoft 365 and endpoint management platforms such as Intune, Microsoft Configuration Manager, Workspace ONE or Jamf.
  • Experience across Windows, macOS, iOS and Android.
  • Strong PowerShell, Python or similar scripting/automation skills.
  • Knowledge of identity, device compliance, security and Zero Trust principles.
  • Experience with software packaging, application deployment, patching and configuration management.
  • Strong troubleshooting, problem-solving and stakeholder communication skills.
  • Ability to work independently and collaboratively across technical and business teams.

Benefits:

The successful candidate will be offered an interactive and supportive working environment, along with:

  • $550 Health and Wellness reimbursement
  • 17.5% leave loading
  • Salary packaging and novated leasing
  • Consumer discounts
  • Discounts on first aid equipment
  • Complimentary First Aid Training
  • Complimentary ambulance cover

Responsibilities

Loading...