OVERVIEW

We are seeking a skilled Desktop Support Technician to join our team. The ideal candidate will provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

EXPERIENCE

• Proven experience as a Desktop Support Technician or similar role
• Strong knowledge of Windows and MacOS operating systems
• Familiarity with helpdesk software such as Jira
• Excellent communication skills and ability to provide high-quality customer service
• Understanding of firewall concepts is a plus
  Job Type: Contract
  Contract length: 12 months
  Pay: From 109.24zł per month
  Expected Start Date: 24/03/202

• Respond to support requests and assist users with technical issues
• Install, configure, and troubleshoot hardware and software components
• Set up and maintain computer systems and networks
• Ensure security and privacy of systems and data
• Collaborate with the IT team to resolve more complex issues
• Document processes, solutions, and configurations