Desktop Support / Help Desk (Freelancer) Cambridge – Massachusetts at Axiom Technologies
Cambridge, Massachusetts, USA -
Full Time


Start Date

Immediate

Expiry Date

08 Aug, 25

Salary

0.0

Posted On

08 May, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Active Directory, Operating Systems, Software Installation, Vista, It, Troubleshooting, Mobile Devices, Apple, Windows, Printer Support

Industry

Information Technology/IT

Description

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

IT SKILLS AND EXPERIENCE

  • Desired Experience:
  • Computer OS/Peripherals troubleshooting
  • Handling Different PC Operating Systems ( Windows 7/8 and 10)
  • Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
  • Basic knowledge of SOE and group policies
  • Printer support
  • Good knowledge of MS Office tools installation & troubleshooting
  • Excellent customer service and people skills
  • Field experience supporting a variety of technologies and services
  • Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
  • Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure

IT QUALIFICATIONS

At least one of the following:

  • PC/Laptop OEM Maintenance Certification
  • CompTIA A+ Certification
  • Microsoft Certified IT Professional (MCITP) certification in the desktop area
  • Microsoft Office Specialist (MOS) Certification

WHAT NEXT?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.us@axiomtechnologies.com

Responsibilities
  • 2+ years of relevant experience.
  • Ready to travel 10-20 Miles as per the requirement
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