Desktop Support Specialist L2

at  Sharp Brains Ltd

JOB DESCRIPTION: L2 TECH

Maintains computing environment by identifying network requirements; installing upgrades; monitoring network performance.

JOB REQUIREMENTS:

• Proven experience in a network administrator role
• Hands on experience in networking, routing and switching
• Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
• Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired
• Ability to set up and configure server hardware
• Familiarity with backup and recovery software and methodologies
• Great at organizing, prioritizing and multitasking
• CCNA, Network+, CCNP, CCDP, CCIE or equivalent
• BSc degree in Computer Science or related field or equivalent
• Associate’s degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor’s Degree preferred
  Job Types: Full-time, Contract

Ability to commute/relocate:

• 2100 Korneuburg: Reliably commute or planning to relocate before starting work (Required)

Language:

• English (Required)
• German (Required)

Work Location: In perso

• Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols.
• Establishes network by evaluating network performance issues including availability, utilization, throughput, goodput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls.
• Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor.
• Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation.
• Prepares users by designing and conducting training programs; providing references and support.
• Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements.
• Meets financial requirements by submitting information for budgets; monitoring expenses.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Protects organization’s value by keeping information confidential.
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.