Desktop Support Technician at Compucom Staffing

Tioga, ND 58852, USA -

Full Time

Start Date

Immediate

Expiry Date

06 Dec, 25

Salary

33.0

Posted On

07 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Good communication skills

Industry

Information Technology/IT

Description

At CompucomStaffing, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.
Our client is currently seeking a qualified Desktop Support Technician to join their team onsite in Tioga, ND and provide end-user support.

Duties and Responsibilities:

Mobile Device Setup
Coordinate with carriers for new device activation
Assist with data transfer from old to new company phones
Set up and configure iPhones, including backups and apps
Be familiar with corporate management of mobile devices
Office 365 Support
Set up and troubleshoot Outlook
Support Office 365 authentication issues
Assist with Teams, SharePoint, and other Office 365 apps
Computer Imaging and Setup
Image and configure computers using Autopilot
Set up user profiles
Assist with application installations
Tier 2 Support
Troubleshoot and resolve laptop sign-in issues
Install and manage applications via the company portal
Handle admin rights
Reset TAP codes
Resolve printing issues
Address application and network drive problems
Provide hardware diagnostics and repairs
Assist with software updates and patches
User Training and Support
Conduct training sessions on device and software usage
Provide ongoing technical support for mobile, laptop devices, applications, and Office 365

How To Apply:

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Responsibilities

Mobile Device Setup
Coordinate with carriers for new device activation
Assist with data transfer from old to new company phones
Set up and configure iPhones, including backups and apps
Be familiar with corporate management of mobile devices
Office 365 Support
Set up and troubleshoot Outlook
Support Office 365 authentication issues
Assist with Teams, SharePoint, and other Office 365 apps
Computer Imaging and Setup
Image and configure computers using Autopilot
Set up user profiles
Assist with application installations
Tier 2 Support
Troubleshoot and resolve laptop sign-in issues
Install and manage applications via the company portal
Handle admin rights
Reset TAP codes
Resolve printing issues
Address application and network drive problems
Provide hardware diagnostics and repairs
Assist with software updates and patches
User Training and Support
Conduct training sessions on device and software usage
Provide ongoing technical support for mobile, laptop devices, applications, and Office 36