Desktop Support Technician (Full Scope Polygraph) at Piper Companies
Reston, Virginia, USA -
Full Time


Start Date

Immediate

Expiry Date

14 Oct, 25

Salary

80000.0

Posted On

14 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Sci Clearance, Windows, Linux

Industry

Information Technology/IT

Description

Zachary Piper Solutions is seeking TS/SCI FSP cleared Desktop Support Technician to support a restricted cloud based program in Reston, VA. The Desktop Support Technician will be responsible for providing tier I and or II desktop support for the customer and end-users in a 24x7 operation environment.
Location: Reston, VA
Shifts: Day Shift, Swing Shift, Night Shift

QUALIFICATIONS:

  • Active Top Secret - SCI clearance with Full Scope Polygraph
  • Interest and willingness to learn technical support duties
  • Experience working in Linux and or Windows environments

DESIRED SKILLS:

  • Experience with help desk or desktop support related duties such as troubleshoot support for hardware
  • Desire to have exposure to the MS Azure Cloud
Responsibilities
  • Provide technical support to the customer and end-users in regards to technical issues
  • Provide troubleshooting, patching, configuration, remediation support to computer hardware, and software applications
  • Handle ticketing system to track issues and document completion of tasks
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