Desktop Support Technician at Iron Systems
Saint-Laurent, QC, Canada -
Full Time


Start Date

Immediate

Expiry Date

12 Nov, 25

Salary

24.0

Posted On

13 Aug, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Comptia, Windows, Vision Care, A+, Completion, Life Insurance, Active Directory, Operating Systems, Dental Care, Mobile Devices

Industry

Information Technology/IT

Description

BEHAVIOURAL SKILLS REQUIRED:

  • Must have good customer-facing skills and be well presented.
  • Demonstrates independent and proactive thinking
  • Builds effective relationships with both the CLIENT and End Client
  • Must be able to work to specified standards and required levels of deportment, conduct, and sound ethical workplace practice.
  • Must be able to work alone and unsupervised, taking the initiative when necessary.
  • Must be organized and prioritize work appropriately.
  • Fully vaccinated techs

TECHNICAL SKILLS & EXPERIENCE REQUIRED:

  • Must have experience of using an ITSM system.
  • Must have good working knowledge of Microsoft Windows operating systems and related Office applications.
  • Support experience of MACs would be beneficial
  • Knowledge of mobile devices, in particular those running iOS and Android operating systems
  • Working knowledge of current and legacy hardware platforms; experience with building, configuring, replacing, and troubleshooting desktop and laptop hardware components;
  • Ability to replace defective parts.

DESIRED EDUCATIONAL REQUIREMENTS:

  • Completion of CompTIA certifications—e.g., A+, Network+, etc.
  • Completion (or near completion) of Microsoft certifications—e.g., MCP, MCITP, MCSE, etc.
    Job Type: Full-time
    Pay: $24.00-$28.00 per hour

Benefits:

  • Dental care
  • Life insurance
  • Paid time off
  • Vision care

Experience:

  • Active Directory: 1 year (required)
  • Windows: 1 year (required)
  • Desktop support: 2 years (required)
  • Ticketing Tool: 1 year (required)

Work Location: In perso

Responsibilities

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