BEHAVIOURAL SKILLS REQUIRED:

• Must have good customer-facing skills and be well presented.
• Demonstrates independent and proactive thinking
• Builds effective relationships with both the CLIENT and End Client
• Must be able to work to specified standards and required levels of deportment, conduct, and sound ethical workplace practice.
• Must be able to work alone and unsupervised, taking the initiative when necessary.
• Must be organized and prioritize work appropriately.
• Fully vaccinated techs

TECHNICAL SKILLS & EXPERIENCE REQUIRED:

• Must have experience of using an ITSM system.
• Must have good working knowledge of Microsoft Windows operating systems and related Office applications.
• Support experience of MACs would be beneficial
• Knowledge of mobile devices, in particular those running iOS and Android operating systems
• Working knowledge of current and legacy hardware platforms; experience with building, configuring, replacing, and troubleshooting desktop and laptop hardware components;
• Ability to replace defective parts.

DESIRED EDUCATIONAL REQUIREMENTS:

• Completion of CompTIA certifications—e.g., A+, Network+, etc.
• Completion (or near completion) of Microsoft certifications—e.g., MCP, MCITP, MCSE, etc.
  Job Type: Full-time
  Pay: $24.00-$28.00 per hour

Benefits:

• Dental care
• Life insurance
• Paid time off
• Vision care

Experience:

• Active Directory: 1 year (required)
• Windows: 1 year (required)
• Desktop support: 2 years (required)
• Ticketing Tool: 1 year (required)

Work Location: In perso